Phishing

Identity Theft - Phishing Alert

type of Internet scam like phishing is found all over the world quite often. We have decided to give some useful recommendations to save you from unpleasant situations and, sometimes, financial problems.

How does phishing work?

Identity theft can be committed in many different ways. Every day Internet phishers come up with new methods, which makes it difficult to effectively develop countermeasures and to combat them.

Phishing is done via: email or other means (email, fax, phone etc.). Theft is considered to be committed when another person uses another person's or company's personal or professional information without their consent, for the purpose of fraudulent activity. It can be such information as: name, e-mail address, personal information, passwords and access to different banking and payment systems. From phishing affects both individuals and large companies. A user receives an email that is hard to distinguish from an official one sent by another person or company. Usually this email address is very similar to the official one, making it hard to detect phishing scams.

Ways to protect yourself from phishing

Please remember that Poykent Hotel chain in Bukhara never sends unsolicited emails that ask for personal/financial information or other details, or ask for confirmation of transaction details. If you receive suspicious correspondence, under no circumstances open the letter, let alone respond to it, do not click on links and various attachments.

Exceptions include: confirmation email sent from the official Poykenthotels address (@poykenthotels.com) for reservations made through our website (www.poykenthotels.com), Poykenthotels does not conduct or approve financial transactions via email.

Official correspondence from the Poykenthotels network is never sent from personal email addresses hosted in publicly accessible domains such as: yahoo, hotmail or gmail. If you have doubts about the authenticity of the sender, check the sender's email address carefully. It should be absolutely identical.

What to do if you think you've received a phishing email

1. Do not reply in any case and send it to spam.
2. Don't open any links or attachments. The attachment may contain malicious code that will bring a virus to your PC.
3. Do not take any actions, do not fulfill any requirements or requests that are prescribed in the letter.

If you are concerned that you have received a phishing email supposedly from the Poykenthotels chain, or that you are a victim of any such scam with the name Poykenthotels, you should forward the suspicious email to: info@Poykenthotels.com. We will take appropriate action. You can also immediately report it to our support hotline at +998 91 441-08-88.

The information above is only for guidance, to protect you from fraudsters.

The “Poykent” Hotel Chain or any of its affiliates are not responsible for phishing emails or other scams.